For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: 27.03.2025
Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose we use it for, who we might make it available to and what rights you have (art. 12 and 13 of the General Data Protection Regulation – GDPR).
Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, VO EU 2016/679), effective 2018-05-25, and the Federal Data Protection Act (BDSG). With the simple citation of a regulation enclosed in parentheses, we want to express which standard is used to justify the data processing, and if personal data are processed during this process.
Controller in terms of data protection law:
WAGO Solutions GmbH
Dresdener Straße 3
D-32423 Minden
Phone.: +49 571 38776-0
Fax: +49 571 38776-29
Email: [email protected]
We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.
Personal data are the subject of data protection and our privacy policy. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
To the extent it is not recognizable in this document or due to other circumstances, we are not in a position to identify you.
We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.
Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.
If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we join agreements specifying exactly which contractual partner undertakes which responsibility per GDPR.
Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, corruption, manipulation and unauthorized access.
To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.
WAGO Solutions is a global company. Personal data is preferably stored and processed by our employees, national production sites and sales companies and service providers commissioned by us within the EU. In exceptional cases, processing may also take place outside the EU, e.g. in the USA. In such cases, your personal data is transferred in accordance with art. 44 et seq. GDPR.
In some cases, contracted service providers (e.g. in the context of IT services) may also need to access personal data outside the EU. We select these providers carefully and ensure an appropriate level of data protection through contractual, technical and organizational measures. As a rule, we agree the EU standard contractual clauses, if necessary with supplementary contractual rules.
For some countries outside the EU, such as Canada, the United Kingdom, the United States of America and Switzerland, the EU has already established a comparable level of data protection. Due to the comparable level of data protection, the transfer of data to these countries does not require any special authorisation or agreement.
You can, without charge and without giving reasons, obtain information about whether your personal data is processed. Pursuant to art. 15 GDPR and § 34 BDSG, you have the right to information about this personal data and to further information on the processing of your data stored with us.
As part of your legal rights under art. 16 and 17 GDPR and § 35 BDSG, you can have your data which is stored with us blocked, corrected or deleted.
Your personal data is deleted if no legal retention requirements stand in the way and you request deletion in writing or text.
Furthermore, you have the right to have incomplete data completed and to demand the curtailment of processing in the statutorily regulated cases in art. 18 GDPR if the personal data is incorrect.
You also have a right to data portability pursuant to art. 20 GDPR If we have mentioned art. 6 para. 1 a) or b) GDPR, or art. 9 para. 2 a) GDPR in this declaration as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.
Pursuant to art. 7 para. 3 GDPR, you also have the right to revoke the consent you once grated to us at any time. If you invoke this right, we are no longer entitled to process the data identified under this prior consent.
Generally, it is not required that you provide personally identifiable information to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website – to process your registration, for example – we need your personal data, as appropriate, in order to be able to personally respond to you.
We need a legal basis to process your data art. 6 GDPR presents a non-exclusive list of legal bases. Per art. 6 GDPR, processing is permitted when:
When you visit our website, we receive your complete IP address from your EDP. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1) (b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1) (f) GDPR).
We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.
If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested we inform you of the following:
1. Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is summarized in a user-ID and assigned to the respective end device of the website visitor.
Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link:
https://www.dataprivacyframework.gov/s/participant-search/participantdetail?%20contact=true&id=a2zt000000001L5AAI&status=Active
1.1. Browser plug-in
You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.
1.2. Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.
1. Registration
No online orders can be completed without your registration with your company data, with the result that no contracts on the online system can be entered into. If you wish to initially forego the online ordering option, prices and the like, we also offer you a registration with just email address and password. In addition, you can contact our sales team through other means of communication.
We will use the data you supply in the complete registration to verify your eligibility to purchase goods in accordance with our customer criteria. We will store the data and the time and result of the review in order to be able to permanently maintain the activation and perform any further review.
2. Login
At login, your login data is compared with that in our database of stored access data. We only save failed logins in your user account to enable us to block the account after five successive failed logins to prevent unauthorized access attempts and protect you and us against attempted fraud (Art. 6 (1)(a), (b) and (f) GDPR).
When you place goods in the shopping cart or on the watch list, this is understood as a request to save this accordingly in our systems for you. We will store the noted goods and quantities in the account in order to fulfill your wish that they be stored and in order to be able to make the shopping cart or watch list available to you at the next login; in this way, we can offer you a simple option for ordering a variety of goods at the right time Art. 6 (1)(b) and (f) GDPR). The shopping cart remains stored until the order is placed, but for no longer than two years after the last change. The watch and comparison lists also remain stored for a maximum of two years after the last change, but are only relatable to your browser until you delete cookies or switch the browser or device.
If we display prices to you, we will use your data to identify individual prices, minimum order amounts and free delivery limits from our database that apply to you and make it possible for you to order on these terms (Art. 6 (1)(a) and (b) GDPR).
Data needed for the delivery is queried as part of the ordering process (Art. 6 (1)(b) GDPR). At first, this data is cached only briefly on our servers in order to make a multi-step sequence possible and then stored long-term only when you submit the order. In addition, we will also enter data into the database which you submit by fax or telephone and treat it like data from an online order. The data stored for order and service processing, for displaying order tracking and a history in your account, for facilitating subsequent orders and for satisfying legal retention requirements (Art. 6 (1)(b) and (f) (GDPR).
To process the order (Art. 6 (1)(b) GDPR), it may be necessary to share your personal data and data arising from the order with enterprises which we engage for contract processing. This may, for example, be Stripe (Stripe Payments Europe, Limited) as a transaction service provider for payment processing or a logistics partner for shipment of the goods to you. Only necessary data is shared.
3. Credit Check
In addition, we use your name and address data to conduct a credit check manually, depending on the project. The credit check is not performed based on an automated individual decision of the shop system, but primarily on WAGO Solutions behalf through Verband der Vereine Creditreform e. V. (Hellersbergstraße 12, 41460 Neuss, Germany) and in rare cases additionally through Bisnode Deutschland GmbH (Robert-Bosch-Straße 11, 64293 Darmstadt, Germany). These credit agencies will use your data to check whether you are already listed in the database of the credit agencies and existing data, such as about earlier payment defaults or ongoing contracts, is ascribable to you. In this way, we receive information about your previous payment history and credit information. We use the information from the credit agencies to protect us against possible payment defaults and to prevent attempted fraud, which is our overriding legitimate interest within the meaning of Art. 6 (1)(f) GDPR. We store the data for the duration of the business relationship and delete it as soon as it is no longer required for this purpose, unless there are legal retention obligations to prevent this.
We process the registration data in accordance with Article 6(1)(b) and (f) of the GDPR. The credit agencies operate pursuant to Article 6(1)(f) GDPR in conjunction with Section 31 of the Federal Data Protection Act (BDSG).
4. Contact Forms
When the contact form is used, the information listed there is transmitted to us and stored because of our legitimate interests in speed as well as optimization of our online offering and customer service. We use the data exclusively for replying to your inquiry and, if the inquiry should relate to a contractual relationship, or a contractual relationship arise therefrom, for initiating and handling the contractual relationship (Art. 6 (1)(a), (b) and (f) GDPR). If you are already our customer or will be in the future, we may collect, save, modify and transmit the data for the establishment, execution or termination of the contractual relationship without the need for your consent and for as long as the law permits us to do so.
In other cases – including while the contractual relationship has not yet come into being – we store your data no longer than two years, or longer if the law requires this of us. You have a right to object, with future effect, regarding data transmitted to us through the contact form. You exercise your right of revocation through a communication to us.
5. Email newsletter and other direct advertising
If you have subscribed to our newsletter with your email address, we also use your email address beyond account management for our own advertising purposes, as specified in further detail during the newsletter subscription process, until you unsubscribe from the newsletter (objection option, Art. 6 1 (a) and (b) GDPR). If no other advertising purposes are specified, our newsletter will only contain our company information about product highlights, new products, product updates and services, as well as special offers and contests from WAGO, up-to-date WAGO corporate information and event dates. By subscribing to our newsletter, you consent to receive it and to the described processes.
We use the software solution “SAP Marketing Cloud” of the supplier SAP as a mailing service provider in email marketing. The newsletters contain a so-called “web beacon,” a pixel-sized file that is retrieved from the SAP Marketing Cloud server when the newsletter is opened. Technical information—such as information on the browser and your system, the end device used and the mail client as well as your IP address and time of the retrieval—is initially collected as part of such call-up. This information is used for the technical improvement of the services with the aid of the technical data or the target groups and their reading behavior based on their retrieval locations (which are ascertainable with the help of the IP address) or the access times.
The statistical inquiries also include the observation whether the newsletters are opened, when they are opened, which links are clicked and whether the delivery of the emails was successful. In addition, the reading duration is recorded, this only occurring on a target group basis. Although, for technical reasons, this information can be matched to the individual newsletter recipients, it is neither our endeavor nor that of SAP Marketing Cloud to monitor individual users. Instead the analyses help us discern the reading habits of our users and to customize our content to them or send varying content commensurate with the interests of our users.
We use the so-called double opt-in process to document the newsletter consent and prevent misuse of your data. Through this process we ensure that the recipient would actually like to receive our newsletter. After the registration you receive an email in which you are asked for confirmation of your newsletter registration. We will not send our newsletter to you until after the reconfirmation. The registrations for the newsletter are logged in order to be able to substantiate the registration process in accordance with the legal requirements. This includes the storage of both the time of registration and confirmation as well as the IP address. Changes in your stored data are similarly logged.
You can revoke your consent to the receipt of our newsletter at any time. You can unsubscribe at the Link in the newsletter or by sending a written notice to WAGO Solutions GmbH, Dresdener Straße, 32423 Minden, Germany. In case of a written notice, the cancellation is implemented with us within three (3) weeks of receipt.
The consents to the sending of email addresses occur based on Art. 6 (1) (a), Art. 7 GDPR and § 7 (2) no. 3 or (3) of the German Fair Trade Practices Act (UWG). Performance of statistical inquiries and analyses, and logging of the registration procedure, take place based on our legitimate interests under Art. 6 (1) (f) GDPR. Our interest is directed towards the deployment of a user-friendly and secure newsletter system that is in keeping with our business interests, serves the direct advertising, among other things, and meets user expectations. If we use your personal data for direct advertising, you may object to this at any time pursuant to Art. 21 GDPR by notifying us.
6. Application Service
1. General
We offer you an application service in the form of a login area. You can register there and call up the application assistant, which will lead you through our application service. There you will have to give at least the following information about yourself: first name, last name, email address and user name. Other than that, you can supply all data about yourself that you feel is useful for the application.
When you submit an application or when we initiate a potential employment relationship, if applicable, we use your personal data to check the suitability of the application as well as to make personal contact with you (Art. 6 (1) (a) and (b) GDPR). Should the advertised position be outside the European Union, we will forward your personal data, as needed, to the corresponding country outside the EU (Art. 49 (1) (b) GDPR, if no adequacy decision exists for the country pursuant to Art. 45 (3) GDPR or appropriate safeguards are in place pursuant to Art. 46 GDPR).
In the event that your application cannot be considered at the moment, you have the option to manage your application data in the login area. We store and use your login data, as well as the data you have given, in order to provide you access, and management and application options (Art. 6 (1) (a) and (b) GDPR). In addition, when you submit new applications, we use the data from your earlier application for comparison (Art. 6 (1) (a) and (b) GDPR). We initiate the erasure process six (6) months after your last login. This begins with a notice to you about the imminent erasure, for which we use your email address (Art. 6 (1) (a) and (b) GDPR). You can withdraw your consent to the storage and processing of your application data at any time with future effect and, in addition, manage each individual application in the login area.
If you do not wish to consent to our online application service, you are welcome to send us an application by email or on paper with the same prospects. We will review this application only once (Art. 6 (1) (a) and (b) GDPR).
If we enter into an employment relationship with you, we will migrate your data from the application to the personnel file and store it for the duration of the employment relationship plus any additional statutory retention periods (Art. 6 (1) (a), (b) GDPR, § 26 (1) BDSG). Before execution of the employment contract, we will again inform you specifically of our use of data in the employment relationship.
Should technical difficulties occur in individual cases with our online application service, you may submit your application documents to us by e-mail. We will then transfer your application documents into the online application service so that the further processing of your application can be carried out via the online application service. The legal basis for this is Article 6(1)(a) and (b) GDPR.
2. Performance of management audit
We conduct management audits to check various leadership skills. For this purpose, we employ the services of the service provider Moldzio & Partner – Institut für Personalauswahl (Große Straße 21, 22926 Ahrensburg, Germany; “Moldzio & Partner”). We have carefully chosen and engaged this service provider pursuant to Art. 28 GDPR. For this purpose, we have concluded a commissioned data processing agreement which specifies the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data, the categories of data subjects and the obligations and rights of the controller (pursuant to Art. 28 (3) GDPR).
As part of the selection process, it may be necessary to transmit all or parts of your application documents to Moldzio & Partner. This might be necessary to make the most accurate forecast as possible for the fit between the individual applicant and the vacant position.
The processing of your application documents by Moldzio & Partner is based on the verification of suitability and thus, for the initiation of a possible employment. The processing is carried out exclusively for diagnostic purposes. The legal basis is Art. 6 (1) (b) GDPR.
If the service provider Moldzio & Partner conduct a management audit, we will inform you in advance (in text form). Afterwards, you will receive an invitation to the management audit from Moldzio & Partner, or eventually from us, with further information about the audit process.
You may object to the processing of your personal data at any time. To do so, simply send an informal message to [email protected].
Further information regarding the data protection regulations of Moldzio & Partner is available here: https://moldzio.com/datenschutz/.
3. Recruiting through XING TalentManager and XING TalentpoolManager
a) You maintain a XING profile
If you have a XING profile, we use the XING TalentManager (XTM) and XING TalentpoolManager (XTP) to discover and contact you at XING as a potential new employee. XTM and XTP are products of New Work SE (Dammtorstraße 30, 20354 Hamburg, “XING).
We can search for candidates on XING and manage applications and profiles from XING members for our recruiting purposes. Our recruiting manager (“Recruiter”) is the only person to use and access XTM.
Inside the XTM, several of our recruiters can work together and exchange or share information (correspondence, conversations, projects, notes, commentary, etc.). This prevents us from approach applicants several times or losing important the important information about applicants.
When you specify WAGO Solutions in your user profile as preferred employer, we additionally process your profile in XTP. With XTP, it is possible for us to create ”Talent Pools” and use them to manage interesting XING members and maintain contact with them for future searches. We are informed about the talent pool’s relevant activities in XING and can use campaigns to easily keep in contact with candidates.
In XTM and XTP, we process all data disclosed by your XING profile, as well as additional information you might voluntarily relate in the context of a contact solicitation by our Recruiter. We do not save or copy your XING profile at this stage; instead, we create a link to your profile through a service offered by XING.
The legal basis for this data processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in the profession and career network XING, and in actively searching for suitable candidates for our company and contacting the users. We also have a legitimate interest in recording your profile if you have entered WAGO as desired employer.
We delete the link to your profile as soon as we determine that we would not contact you as potential candidate or as soon as you signal us that you have no interest in occupation in our company. If you delete your XING profile, your data is no longer visible in XTM or XTP; not even for us.
Further, you have the option of restricting the visibility of the data you entered in your XING profile. You can make the necessary settings under https://www.xing.com/settings/privacy .
Information about data processing in association with the e-Recruiting products is available in the XING privacy policy.
If you would like to retrieve the data kept by XING, you call this up yourself in the settings area of your XING profile, or contact New Work SE, Data Protection Officer, Dammtorstraße 30, 20354 Hamburg.
b) You do not maintain a XING profile.
If you do not have your own XING profile, you are only admitted in the XTM and/or XTP XTP account if you have voluntarily granted us your consent to do so. When the application process is finished (rejected application), we will inform you about the possibility for recording in the XTM or XTP, including further information about data protection and revocation options in transparent form. The legal basis for this collection is Art. 6 (1) (a) GDPR.
Of course, you may object to the processing of your personal data in both cases a) and b) at any time. To do so, just send a corresponding informal message to [email protected]. After receiving your objection, we will no longer process your personal data unless we can verify compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of yourself and/or others, or the processing serves the assertion or exertion of, or defense against, legal claims.
7. Webinars
For webinars we use the services of the provider Cisco Systems Inc. (170 West Tasman Dr., San Jose, CA 95134, USA; “Cisco”). We have entered into contractual arrangements with Cisco which ensure the privacy of our webinar participants. In provisioning the webinar and associated data processing, Cisco is the controller for the processing. You can find the privacy policy here: https://www.cisco.com/c/de_de/about/legal/privacy-full.html
Die Verarbeitung Ihrer Daten erfolgt auf Grundlage Ihrer Einwilligung (Art. 6 Abs. 1 a) DSGVO). Für die Teilnahme an den Webinaren ist es erforderlich, dass Sie zumindest folgende Angaben über Ihre Person machen: Vorname, Nachname, E-Mail-Adresse. Darüber hinaus werden folgende Angaben erfordert: Firmenname und der Unternehmenssitz (Straße, Hausnummer, Postleitzahl und Ort).
The webinars are regularly recorded in order to provide them on our website for later retrieval. In order to avoid recording the real name of the participants, questions posed by participants during the seminar are not recorded. However, the orally repeated questions and the associated responses are recorded and provisioned for later access. However, the questions are reproduced orally only in anonymous form, disallowing any identification of the participants.
If you attend a webinar, you receive additional information on the event in a suitable manner with the registration for attendance and, where applicable, after the end of the webinar. This information might, for example, be an event reminder, the webinar recording or also customer satisfaction surveys on the webinar (Art. 6 (1) (b), (f) GDPR).
If, along with registering for a webinar, you have also registered for our newsletter, we will also use your email address beyond account management. However, this only applies to our own advertising purposes, which are described in detail in the newsletter registration, until you cancel your newsletter subscription (objection option, Art. 6 1(a) and (b) GDPR). The regulations under Chapter V, “Collection, Storage and Utilization of Usage Data when Visiting our Website with Registration and after Login” and Section 5, “Email Newsletter and Other Direct Advertising.”
8. ASTRAS Supplier Profile
We make the ASTRAS supplier portal (“ASTRAS”) available to you. ASTRAS is a software from Allocation Network GmbH (Arabellastraße 17, 81925 Munich, Germany). We have carefully searched out and commissioned this supplier pursuant to Art. 28 GDPR. For this, we have entered into an additional processing agreement which specifies the object and duration of the processing, the type and purpose of the processing, the type of personal data, the categories of data subjects and the duties and rights of the controller (pursuant to Art. 28 (3) GDPR).
The following personal data may be processed in the context of the use of ASTRA by WAGO:
We use your data for the following purposes:
We collect, save, process and use your personal data when, to the extent that and for as long as required for the potential initiation, justification, transaction or termination of a contractual relationship. The legal basis for this is Art. 6 (1) (b) GDPR.
Beyond this, personal data are collected, saved, processed and used only if a legal provision mandates or permits it or you have given your consent. We will inform you of the applicable legal provisions at a separate location.
Within the scope of the initiation of business relationships and within the limits of what is legally permissible, we are entitled to check the supplier‘s risk of payment default, for the purpose of deciding about the justification, transaction or termination of a sales contract.
In this regard, probability values for the customer‘s future actions are collected and processed. Supplier address data and credit data from credit agencies are also used in calculating these probability data.
For this check, it is possible that services from credit agencies or other thirds are claimed; to serve this purpose, data from you is conveyed to them or requested by them.
Data are collected, processed and used for this purpose on the basis of Art. 6 (1) (b) and (c) GDPR.
Within this legal context, we are also entitled to convey the supplier data to thirds, if and to the extent that such is necessary for the performance of pre-contractual measures and fulfillment of this contract (e.g., for dispatch, invoicing or customer maintenance) per Art. 6 (1) (b) GDPR or fulfilling a legal obligation in the sense of Art. 6 (1) (c) GDPR is required. In required cases – to the extent that is legally permissible – we will forward this data to thirds; e.g., debt collection agencies; under some circumstances, also for the purpose of debt collection in accord with Art. 6 (1) (b) and/or (f) GDPR.
9. WAGO Download Center
If you would like to download information („Downloads”) via our website or the WAGO Download Center, prior registration is required. For registration, your personal data (title, first name, last name and email address) as well as company data (company name, street name/house number, postal code, city and country) are processed. This data is required to prevent unauthorized access attempts, to enable a clear assignment, to carry out sanction lists checks and to protect us from fraud attempts (Art. 6 para. 1 a), c) and f) GDPR). You also have the opportunity to share further optional information about yourself and/or your company with us.
In addition, we collect, store, process and use your personal data, in particular, if, to the extent and for as long as this is required for the potential initiation, justification, implementation or termination of a contractual relationship. Therefore, we may collect, store, modify and transmit the data for the establishment, execution or termination of the contractual relationship without requiring your consent and as long as we are permitted to do so by law. The legal basis for this is Art. 6 para. 1 b) GDPR.
Therefore, we use your personal data for the following purposes in particular:
We use Cloudsmith Ltd (Scottish Provident Building, 7 Donegall Square West, Belfast, BT1 6JH “Cloudsmith”) as a service provider. The necessary data for the sanctions list check is transmitted to Cloudsmith at the beginning of a download. This is necessary to carry out the sanctions list check and to protect us from fraud attempts.
As part of the download, technical information such as information about the browser and your system, the end device used and your IP address, the number of downloads per artifact and the time of the download are initially collected. This information is used for technical improvement of the services on the basis of the technical data or the target groups and their download behavior on the basis of their retrieval locations (which can be determined using the IP address) or the access times. Personal evaluations are not carried out. For example, we will not contact you based on your download behavior without your consent or other legal basis.
10. API Developer Portal
If you wish to access APIs (programming interfaces) via our API Developer Portal, prior registration for the API Developer Portal is required. For the registration, your personal data (title, first name, last name and e-mail address) as well as company data (company name, street/house number, postcode, city and country) and the desired purpose of use of the APIs are processed. This data is necessary to prevent unauthorised access attempts, to enable a clear assignment and to protect us against fraud attempts (Art. 6 para. 1 a) and f) GDPR).
In addition, your personal data will be collected, stored, processed and used by us in particular if, to the extent and for as long as this is necessary for the potential initiation, the establishment, the performance or the termination of a contractual relationship. Thus, we may collect, store, modify and transmit the data for the purpose of establishing, implementing or terminating the contractual relationship without requiring your consent and as long as we are permitted to do so by law. The legal basis for this is Art. 6 para. 1 b) GDPR.
Thus, we use your personal data in particular for the following purposes:
Further collection, storage, processing and use of personal data will only take place if required or permitted by law, or if you have consented to it. We will inform you of the applicable legal basis at a separate point.
In other cases, i.e. also as long as the contractual relationship has not yet come into being, we will store your data for no longer than two (2) years, or longer if the law requires us to do so.
11. Friendly Captcha (bot/spam protection)
We use the service “Friendly Captcha” on our website. For this purpose, we work together with the supplier Friendly Captcha GmbH (Am Anger 3-5, 82237 Wörthsee, Germany). We have carefully chosen and engaged this supplier pursuant to art. 28 GDPR. Friendly Captcha is a system to make it more difficult to use websites through automated programs and scripts (so-called ”bots”). For this purpose, we have integrated a Friendly Captcha widget into all forms on our website (e.g., contact forms and registration pages), so that your device can establish a connection to the Friendly Captcha servers in order to receive a computing task from Friendly Captcha. Your device solves this calculation task and sends the results to our web server. The web server contacts the Friendly Captcha server via an interface and receives an answer to whether the devices has solved the calculation task correctly. Depending on the result, we provide requests with security rules for our website, and thus, for example, process or reject them.
By using Friendly Captcha we can distinguish whether the entered data was entered by a natural person or by a bot.
Friendly Captcha does not set or read out any cookies on your device. IP addresses are only stored in hashed (one-way encrypted) form and do not allow us and Friendly Captcha to draw conclusions about an individual person. If personal data is collected, it will be deleted after 30 days at the latest.
The legal basis for the processing is our legitimate interest in protecting our website from improper access by bots, i.e., spam protection and protection against attacks (e.g., mass requests) (Art. 6 para. 1 f) GDPR). You have the right to object to the transmitted data with effect for the future. You exercise your right of revocation by notifying us ([email protected]).
Further information on data protection at Friendly Captcha is available here: https://friendlycaptcha.com/legal/privacy-end-users/
Who provides us the software and how can we contact the data privacy office at this provider?
Microsoft Corporation
1 Microsoft Way
Redmond, Washington 98052, USA
(also “Microsoft” herein)
Privacy Policy at Microsoft
Microsoft Corporation
Chief Privacy Officer
1 Microsoft Way
Redmond, Washington 98052, USA
Microsoft Ireland Operations Limited is the data privacy representative of Microsoft for the European Economic Area and Switzerland.
The data protection officer at Microsoft Ireland Operations Limited can be reached at the following address:
Microsoft Ireland Operations, Ltd.
Privacy Policy
One Microsoft Place
South County Business Park
Leopardstown
Dublin 18, D18 P521, Ireland
For what purposes and on what legal grounds do we process your personal data?
We process your personal data for easy and mutual collaboration when using the Office365 range of products from Microsoft.
The type and purpose of processing are therefore given within context of provision of professional services in accordance with WAGO Solutions volume license contract and all service agreements concluded between WAGO Solutions and Microsoft.
We process your personal data on the basis of Art. 6, (1) (f), GDPR. Our legitimate interests here within the corporate group lie in internal administration and in an appropriate relationship between the person involved and the responsible party. Should processing be authorized through a different legal basis, we will inform you of this separately at an appropriate place.
What personal data of yours do we process?
Prior registration is required before the Office365 product range can be made available to you. At least the following data is required for this form of processing:
After you have registered, you also have the option to personally supply the following data within your profile:
In the course of the collaboration, we process personal data contained in emails, documents and other electronic data in the context of online services.
Depending on the specific use of the Office365 range of products, this can include:
For all other protocol and telemetry data, please refer to the provider‘s data privacy declaration under https://privacy.microsoft.com/de-de/privacystatement.
From whom do we receive your data?
We process only the data we have received from you personally, or data we receive as a function provider within our group of companies (see https://www.wago.com/global/wago-group/international).
In some cases we may receive your personal data from a representative of your organization, from your employer or from another third party as part of an existing or future partnership or customer relationship.
Who receives your personal data (internal and external functions)?
Internal functions: Communication partners and holders of functional positions at WAGO
External functions: Please note here that on collaboration platforms in particular, it may be possible for third parties (such as members of other organizations) besides us, you and your organization to also obtain access to your personal data transferred during communication (e.g., via TEAMS). It cannot be ruled out that your transmitted personal data will be used by such third parties or passed on to other third parties.
We therefore refer you here to your own organization’s internal data privacy rules and also to the rules of any third party involved in the collaboration.
In a non-member state of the EU, we transfer your personal data solely in consideration of the following appropriate or adequate safeguards:
We have moreover also concluded a contract with Microsoft for order processing in accordance with Art. 28, GDPR.
Would there be any disadvantages for you if you do not provide us your data?
If you do not provide us your data, we may not be able to render our contractually owed services.
Is automatic decision-making/profiling performed?
WAGO Solutions does not conduct any automatic decision-making or profiling when processing your personal data within the entire Office365 range of products.
Video recordings in M365
For recordings of team meetings, it is possible to obtain explicit consent from all participants before the recording begins. Before a participant has not agreed, the microphone, video and content sharing will be turned off.
These recordings will be made in cases where they are to be made available to participants and authorised recipients. An authorised recipient is one who was unable to attend the event, for example, but is dependent on the content being made available. Recording includes, in particular, requests to speak during the event, audio recordings, video recordings, chat contributions and other content that you share via teams. By confirming to be recorded directly in Teams, you consent to the processing of your personal data which will be processed as part of the recording of the Teams Meeting. This consent is given on a voluntary basis (legal basis is Art. 6 para. 1 a) GDPR).
Whistle-blowers who report unethical, illegal and irresponsible action are not denouncers. But please bear in mind that the information about yourself, your coworkers or any other aspect of business operations which you supply can result in decisions that affect other persons. Therefore, please only provide information which, to the best of your knowledge, you assume is correct. Even when you have no sanctions to expect, when you impart information in good faith, even when it afterwards turns out to be incorrect, the intentional supplying of false or misleading information is not tolerated.
When you report incidents through our whistle-blower system, we protect your personal data so that the reporting does not disadvantage you in any way.
When you supply personal data through the reporting form, we use it exclusively to investigate the reported incident in the framework of our whistle-blower system. Your personal data is processed based on a legitimate interest pursuant to Art. 6 (1) (f) GDPR. The legitimate interest for the processing of your personal data lies in the efficient investigation of the incident reported by you.
Naturally, it may happen that you have to impart personal data within your report. The information may, for example, be within the subject area of your concern or within the circumstances of how knowledge of the incident was acquired. We likewise process this data for the efficient investigation of the incident reported by you.
If we forward personal data to individuals whose profession obligates them to secrecy (such as lawyers and auditors) or to other third parties who are bound to confidentiality by separate contract (e.g. detective agencies) for further clarification of the reported incident and so that any civil claims against the reported person can be asserted, this happens based on our legitimate interest in terms of Art. 6 (1) (f) GDPR and so that legal obligations can be satisfied (Art. 6 (1) (c) GDPR).
If in the case of criminally relevant acts of the reported person, we have to forward personal data to law enforcement agencies for purposes of criminal prosecution, this happens based on our legitimate interest in terms of Art. 6 (1) (f) GDPR and so that legal obligations can be satisfied (Art. 6 (1) (c) GDPR).
When you use the system uprightly, you have no detriments to fear. If the whistle-blower system is used improperly for the purpose of causing detriments to reported persons, we reserve the right to proceed against the whistle-blower. This occurs based on our legitimate interest under Art. 6 (1) (f) GDPR to protect upright whistle-blowers and safeguard our whistle-blower system against improper use.
We store your data for different lengths of time depending on the required purpose of processing.
If no express storage period is indicated upon collection (for instance, as part of a declaration of consent), personal data is deleted when it is no longer required for fulfilling the purpose of storage unless legal retention obligations (such as commercial and tax retention obligations) preclude deletion. We therefore normally process your data for the duration of the entire business relationship (from initiation, execution up to termination of a contract and to the end of any interest in information you may have).
In addition, we store your data in compliance with and within the framework of legal retention and documentation obligations, with applicable guarantee, warranty and limitation periods and, in the event of legal disputes, until the end of such disputes in which this data is required as evidence.
This website contains links to websites of third parties (e.g. companies belonging to the WAGO Group). This Data Privacy Statement does not extend to data processing on the website of the third party.
You can, at any time with future effect and without stating reasons, revoke the consents you have given us to collect and use data without thereby affecting the lawfulness of the processing that occurred based on the consent up through the revocation. After revocation has occurred, WAGO may further process your personal data only if the processing is required because of another legal basis or statutory obligation. You can address your revocation to controllers or to the contact address indicated in the site notice. If technically possible, we will also make revocation options available to you in your account.
We have appointed a Data Protection Officer for our company.
secom IT GmbH
Nienburger Str. 9a
D-27232 Sulingen
Phone: +49 (0) 4271 / 94 73 – 800
Email: [email protected]
Independent of the provisions of this data privacy statement, Art. 13 (2) 1(d) GDPR grants you the regulatory right to complain to the competent supervisory authority.
This data privacy statement is in force from the time of publication on the website of WAGO Solutions GmbH until revocation.
Confirmation and acknowledgment of the data privacy agreement is absolutely required to make use of our offering.
Please bear in mind that data protection regulations and handling on data privacy can change continually and the content of this data privacy statement must be conformed. If this should be the case, we will present changes in a transparent form for you. In addition, it is advisable to inform yourself about changes in the legal provisions and the practice of our company.